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Terms & Conditions

Terms & Conditions

Welcome to Dorfner-20Microns Private Limited,to share our irreplaceable product- Speciality Coloured Quartz, for the creative and premium segment.

By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use this website.

General Information

Dorfner-20Microns Private Limited a Joint Venture between Dorfner Holding GmbH & Co. KG, Germany and 20 Microns Limited India with expertise and decades of experience in the field of mineral technology, and with technological advancements

These Terms & Conditions govern the use of our website, including all content, services, and products offered through it.

Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use this website. By using this site, you represent that you meet these eligibility requirements.

Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use of the website. Prohibited activities include, but are not limited to:

  • Engaging in fraudulent activities
  • Posting harmful or offensive content
  • Interfering with the website's security features or infrastructure

Product Information and Availability

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, pricing, or availability are error-free. In the event of an error in product pricing or description, we reserve the right to cancel or refuse any order placed at the incorrect price.

Orders and Payment

All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel orders for reasons including but not limited to product availability, errors in pricing, or suspected fraud. Payment for products is processed via the payment methods specified on our website. All orders must be paid in full before shipment.

Shipping and Delivery

We make every effort to deliver products within the estimated timeframe, but delivery dates are not guaranteed. We are not liable for any delays or damages resulting from shipping, third-party courier services, or other causes beyond our control.

Returns and Refunds

We want you to be satisfied with your purchase. If you need to return a product, please intimate us as soon as possible, issue would be resolved within 3 months’ time after receiving your issue.

Intellectual Property

The content, design, logos, trademarks, and any other intellectual property on this website are owned by or licensed to Dorfner-20Microns Private Limited. You may not use, reproduce, or distribute any content from this website without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Dorfner-20Microns Private Limited and its affiliates will not be liable for any damages arising from your use of the website, including but not limited to indirect, incidental, special, or consequential damages, even if we were advised of the possibility of such damages.

Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which can be found here. We are committed to protecting your personal data and handling it in accordance with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience, but we do not control, endorse, or assume any responsibility for the content, products, or services of these third-party websites.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Gujarat, India], without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts located in [Vadodara, Gujarat].

Modifications to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use the website after changes are posted, you agree to be bound by the revised Terms & Conditions.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

  • Email: [info@silcol.com]
  • Address: [9-10, GIDC, Industrial Estate, Waghodia - 391760, Dist. Vadodara, Gujarat, India]